Starter Draft
Billing and Refund Policy
Effective June 24, 2026. This closed-beta policy should be reviewed by qualified counsel before broad paid launch.
1. Closed Beta Payments
PersonaX may use free access, Stripe test mode, or a limited live-payment pilot during closed beta. The checkout screen will identify the amount and recurring nature of a charge before payment is submitted.
2. Subscriptions and Cancellation
Subscriptions renew at the interval shown at checkout until canceled. Cancellation stops future renewals and normally leaves access active through the end of the paid billing period.
3. Credits, Tips, and Digital Access
AI credits, tips, unlocked content, and other digital purchases may be delivered or consumed immediately. Except where required by law or where PersonaX confirms a technical or billing error, these purchases are generally non-refundable after delivery or use.
4. Refund Requests
Request a billing review promptly through PersonaX Support and include the account email, transaction date, amount, and reason. PersonaX may approve refunds for duplicate charges, unauthorized transactions, material technical failures, or other circumstances required by law.
5. Creator Earnings During Beta
Creator payouts may remain paused during closed beta while payout, tax, dispute, and refund terms are reviewed. Dashboard earnings may be estimates and do not create an immediate right to payment.
6. Chargebacks and Payment Providers
Payments may be processed by Stripe or another disclosed provider. Fraud, chargebacks, refunds, taxes, and processing fees may affect access and creator earnings.
Questions or billing disputes
Contact admin@personax.dev.
© 2026 PersonaX. AI persona chats are generated experiences and are not direct messages from the real creator.