Support
Need help with PersonaX? Use this page for account issues, billing questions, creator support, safety reports, and moderation appeals.
Account Help
Get help with login issues, profile access, account settings, or dashboard problems.
Billing Help
Get help with subscriptions, cancellations, reactivations, payment issues, or billing access.
Creator Support
Creators can request help with profiles, AI personas, publishing, subscriptions, and platform setup.
Safety & Appeals
Contact support for moderation questions, account restrictions, suspensions, report follow-ups, or appeal requests.
Parent or Guardian Requests
If you believe your minor child has a PersonaX account, email support with the account email or username, your contact information, and enough information for us to verify your identity and authority as the minor's parent or legal guardian. We may restrict the account during review and terminate it after verification.
Contact PersonaX
Email support at:
support@personax.dev
When contacting support, include your account email, a short description of the issue, and any relevant screenshots or report details.